TERMS & CONDITIONS
Clear Care
Starts Here
Understand the policies and guidelines that help ensure a safe, transparent experience for every visit.
LAST UPDATED AUGUST 26, 2026
This Cookie Policy explains how Lansing Urgent Care (“Company”, “we”, “us”, and “our”) uses cookies and similar technologies to recognize you when you visit our website at https://www.lansingurgentcare.com (“Website”). It explains what these technologies are, why we use them, and your rights to control our use of them.
In some cases, cookies may collect information that could become personal information if combined with other data. Lansing Urgent Care uses cookies only for legitimate operational, analytical, and advertising purposes consistent with applicable privacy laws.
Importantly, cookies used on this website do not collect protected health information (PHI) or medical records. Any healthcare information you provide through secure patient portals, forms, or clinical systems is processed separately through secure medical systems.
Clear Care Starts Here
These Terms & Conditions outline the rules, policies, and guidelines for using the Lansing Urgent Care website and services. By accessing our website or receiving care from Lansing Urgent Care, you agree to the terms described below.
Use of This Website
The Lansing Urgent Care website is provided for informational and convenience purposes only. It is intended to help patients learn about our services, access resources, complete forms, and manage billing or portal access.
You agree to use this website lawfully and responsibly. You may not use the site in any way that could damage, disable, overburden, or interfere with its operation or security.
Medical Information Disclaimer
Content on this website is not intended to replace professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider regarding any medical condition or concern.
Use of this website does not create a provider-patient relationship. A provider-patient relationship is only established when medical services are provided in person or through approved telemedicine encounters.
Appointments & Services
Lansing Urgent Care strives to provide timely and accurate information regarding services, hours, and availability. However, services may vary by location and are subject to change without notice.
We reserve the right to refuse or discontinue services when clinically appropriate or when patient behavior compromises safety, compliance, or care standards.
Patient Portal & Online Tools
Access to the Patient Portal, forms, bill payment systems, and other online tools is provided for your convenience. You are responsible for maintaining the confidentiality of your login credentials and for all activity associated with your account.
Lansing Urgent Care is not responsible for unauthorized access resulting from shared or compromised login information.
Billing & Payments
Patients are responsible for all charges incurred for services received, including charges not covered by insurance. Online billing tools are provided as a convenience and do not replace official billing statements.
Employers and occupational health clients are responsible for charges associated with services requested on behalf of employees or job candidates.
Privacy & Data Use
Your privacy is important to us. Use of this website is subject to our Notice of Privacy Practices, which explains how personal and medical information is collected, used, and protected in compliance with applicable laws, including HIPAA.
By using this website, you acknowledge and agree to the collection and use of information as described in our privacy policies.
Intellectual Property
All content on this website, including text, graphics, images, logos, and design elements, is the property of Lansing Urgent Care or its licensors and is protected by applicable copyright and trademark laws.
You may not reproduce, distribute, modify, or use website content without prior written permission.
Third-Party Links
This website may contain links to third-party websites for convenience or informational purposes. Lansing Urgent Care does not control or endorse these websites and is not responsible for their content, policies, or practices.
Use of third-party websites is at your own risk.
SMS Consent & Disclosure Policy
By providing your mobile number, you agree to receive text messages from Practice Name regarding your healthcare. These messages may include:
– Appointment reminders and confirmations
– Billing notifications and payment reminders
– Important health-related updates
– Post-visit survey reminders
– 2FA
Message Frequency: You may receive multiple messages depending on your appointments and account activity.
Message & Data Rates: Standard message and data rates may apply based on your mobile carrier’s plan.
Privacy Policy: For details on how we protect your information, please review our Privacy Policy page.
Help & Support: If you need assistance, reply with “HELP” for more information.
Opt-Out: You can stop receiving text messages at any time by replying with “STOP” to unsubscribe from all future messages.
For any questions, please contact us by phone at 517.999.2273 (CARE) or visit us at www.lansingurgentcare.com.
Limitation of Liability
Lansing Urgent Care is not liable for any damages arising from use of this website, including but not limited to indirect, incidental, or consequential damages. This includes technical issues, interruptions, or inaccuracies on the site.
Nothing in these Terms limits liability where prohibited by law.
Changes to These Terms
Lansing Urgent Care reserves the right to update or modify these Terms & Conditions at any time. Changes will be effective upon posting to the website. Continued use of the site constitutes acceptance of the updated terms.
Contact Us
If you have questions or comments about these Terms & Conditions, you may email us at luccares@lansingurgentcare.com, stop in at a local clinic or by post to:
Lansing Urgent Care
505 North Clippert St.
Lansing, MI 48912
United States
Phone: (517)-999-2273
- our services in lansing
Healthcare is our Specialty
Whether it’s a sprain, sore throat, or school physical, Lansing Urgent Care is here for life’s unexpected moments. Our skilled medical team offers a wide range of walk in services so you can get quality care, close to home, without the long wait or high cost of the ER.
Cuts, Wounds & Procedures
minor procedures with fast treatment to help you
heal quickly.
Illness & Infection Care
Injury & Pain Care
Occupational & Employer Services
Physicals & Exams
physicals with walk in
availability any day and no appointment needed.
Testing & Diagnostics
On-site Medications
One Visit. Complete Care. Get the evaluation and treatment you need, with medications available on site when appropriate.
Virtual Care
with convenient online visits
for common illnesses and
follow-ups.
Get seen sooner!
place in line. No appointment needed
at any of our 9 locations.